For the first activity, we watched a video on empathy created by the Cleveland Clinic. It was interesting how regardless of our program of study our responses were quite similar. We were all united by the common goal of improving the lives of others and ensuring the best outcome for our patients. The video emphasized that everyone had a story full of good and bad parts and this includes healthcare workers as well.
There were many memorable scenes from the video but there was one that stuck with me the most. They showed 3 people in the elevator, one whose wife had a stroke and he was worried about how to take care of her, another woman who was recently divorced and the third man just found out he would become a dad. They all looked like they were carrying on with their lives normally and had neutral expressions on their face but they were all going through such diverse circumstances. This reminded me of an acronym that we were taught in class while taking a patient history called FIFE. The acronym stands for Feelings, Ideas, Function and Expectation. This acronym reminds us to always ask about how a particular illness is affecting the patient and this helps us further understand the illness experience for each individual patient.
Lastly, at times we get so involved in the care of patients that we forget to check-in with our healthcare team. Hence, this video also urges us to show empathy towards our co-workers. This video was a powerful tool to get everyone to look through the eyes of another to be able to truly understand their experience.