It seems as though there are more and more stories coming out concerning violence, whether verbal or physical, in the healthcare setting. This is a place where people come together to care for those in need, yet every day we are faced with potentially being verbally abused, physically and/or sexually assaulted. But what is being done about it?
“Fill out a report,” says HR. “Oh, that patient is under the influence, they didn’t know what they were doing when they swung at you.” These are things providers hear all too often. We are programmed to just deal with the violence and assault that occur. I’m sure most healthcare professionals have a story about being yelled at, swung at, a sexual pass being made at them, or their life threatened in some way. This is completely unacceptable.
Not many people know that it is a felony to assault a healthcare worker. Yet this happens every day and we do not hear about it in the news as much as we should. If the violence that occurs in the healthcare setting occurred in any other setting, there would be outrage and media coverage. Yet 75% of ER employees have accepted that violence is just part of the job. More needs to be done and voices need to be heard. Employees should not walk into their job and assume that there’s a strong possibility of physical harm coming to them.
So what do you think? What are the best ways to solve violence in the healthcare field? I would love to hear what works at your hospital/office or what you would want to implement yourself.